Contact Us

We’re here to help you get back to the activities you’re passionate about. Whether you have a question about a product, an order or one our programs, please contact us in the way most convenient for you.

1 (866) 348-5661

Our Customer Care Team is happy to talk to you Monday–Friday from 8 a.m. to 5 p.m. CST, excluding national holidays.

Submit Your Warranty Claim.
It’s Easy!

While most of our products offer a Lifetime Warranty, some products have unique warranty details. To view our warranties, select the FAQ tab and visit the Warranty section.

What you need to get started

To make a warranty claim, you will need to provide a photo so we can understand the problem and identify the product. Click the button below to get started.

Start Your Claim

Find Your Answer

Many product questions can be answered by going to the product page and reviewing the FAQs. You can also browse the FAQ section of our site.

Find Product Info

Ask a General Question

If you are still looking for answers, please fill out our comment form. Our Customer Care Team will address your concerns promptly.

Ask a Question

Offer New Product Ideas

We’d love to hear from you if you have a great idea for a new product or an improvement to an existing product. We can work with you to make your great ideas a reality.

Share Your Ideas

Check Order Status & Track Online Orders

Feel free to contact us if you have any questions about the status of an order. We want you to start using and enjoying your new Fiskars product as soon as possible.

Email Web Order Specialist

Discover Project Orange Thumb

If you’re interested in the community gardening movement, contact us to find out more about Project Orange Thumb. You could receive grants to help foster community change or even a complete garden makeover.

Email Our Project Orange Thumb Team

Help Improve our Website

Please let us know if you think our website could be improved. Your input helps us provide an experience that is hassle-free and useful to you.

Email our Webmaster

Make International
Inquiries Here

This website is intended to serve the United States, its territories and Canada. If you are from another country, please contact one of our international offices.

Find a Contact

Contact us via Standard Mail

Please feel free to write us regarding any questions, concerns or ideas. We promise to give your concern the same careful care and consideration we do all requests.

Fiskars Brands, Inc.
Attn: Customer Care Team
2537 Daniels St.
Madison, WI 53718 USA