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Instructions for re-threading/replacing the pruning stik head (9240 telescoping pruning stik)
Instructions for re-threading/replacing the pruning stik head (9234 pruning stik)
Many (not all) of our products have replacement parts available (e.g. springs, locks, nuts, bolts). Please contact customer service at 866-348-5661 or by email at firstname.lastname@example.org to see if parts are available.
Please be prepared with the following information when you call:
Fiskars products are warranted to the consumer purchaser to be free of defects in material and workmanship for as long as the consumer owns the product. Warranty does not cover sharpening, normal wear and tear, environmental factors, accidental damage, misuse, industrial/commercial use.
At Fiskars Brands, Inc.'s option, defective product will be repaired, replaced or substituted with a product of equal value. For more details, call Fiskars Brands, Inc. at 1-866-348-5661. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state.
If you feel you have a defective item, please visit our Customer Service page to review the options for submitting a warranty claim.
Cheryl, Go to this site for instructions. http://www2.fiskars.com/Customer-Service/FAQs/Product-Specific-Questions/Pruning-Stik
great tool until it got dull. ordered a replacement head and it arrived with no instructions and I have been hard pressed to find anything on the website for the 5 ft pruner so the head is sitting in the box ready to be returned. Also, no instructions on how to remove just the cutting blade.
This is the BEST pruner I have ever used!