FAQs

Explore a helpful list of commonly asked questions and answers.

  • Why would I need a rain barrel? What are the benefits of rainwater harvesting?

  • What makes Fiskars Rainwater Harvesting Systems different than other manufactured or homemade rain barrels?

  • What else can I use my rainwater for besides my lawn and garden? Is there anything I should not use the collected water for?

  • Why is the water collected in my rain barrel good for my garden?

  • My roof is small. Is it worth trying collecting rain in a rain barrel?

  • Are there any restrictions or laws about harvesting rain water or using rain barrels?

  • Can I paint my diverter?

  • Are Fiskars rain barrels recyclable?

  • Are the other parts of the Rainwater Harvesting System, like the diverter and spigot, recyclable?

  • What are the dimensions of the rain barrels? How much do they weigh without water?

  • What should I consider when choosing a rain barrel size and style?

  • Does Fiskars offer a warranty on rain barrels?

  • How can I keep my children and pets safe?

  • How do I keep mosquitoes and other pests out of my barrel?

  • How do I prevent algae and odors?

  • How do I install and maintain a Fiskars rain barrel?

  • Can I drill the hole without using the tools mentioned?

  • What do I do if I have questions or concerns regarding installation?

  • Can I install the diverter if my gutter downspouts are not the standard 2”x3” or 3”x4”?

  • Can I attach a hose to my rain barrel?

  • What is the best way to cut my downspout?

  • What is the best way to attach the diverter to my downspout?

  • How do I know if my gutters are heated or not?

  • Can I connect multiple rain barrels together?

  • I would like to use multiple barrels, but I don’t have room to connect 2 barrels together. Can I install 2 rain barrels on one downspout diverter?

  • Where is the best place to position my rain barrel?

  • What do I do with my rain barrel in the winter?

  • How do I clean my rain barrel?

  • What is the best way to attach the diverter to my downspout?

  • Is the water pressure coming out of the garden hose attached to a full rain barrel enough to support a lawn sprinkler system? How much area will the water from a full rain barrel cover?

  • Will the diverter clog?

  • What if the hose becomes clogged with leaves?

  • Why is the cover difficult to remove?

  • Do I need to put my rain barrel on a paver?

  • My rain barrel is overflowing. Why is this happening, and what do I do?

  • Why is water shooting out of the diverter?

  • My rain barrel bulges a little. Should I be concerned?

  • Is there BPA in the plastic out of which rain barrels are made?

  • How do I change the blade on my portable paper trimmer?

  • How do I change the blade on my 28 mm rotary paper trimmer?

  • Is there a replacement blade for my bypass/guillotine trimmer?

  • What do I do if my SureCut personal paper trimmer wire has broken/frayed?

  • Is there latex in your scissor handles?

  • My rag quilt scissors are new, why are they sticking already?

  • How do I sharpen my Cuts+More™ scissors?

  • How do I take apart the scissors to use the titanium-coated blade as a knife?

  • How can I sharpen my scissors?

  • Where can I get springs and/or locks for my Softouch spring action scissors?

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  • When will my order be processed?

  • How long will it take for my order to ship and arrive?

  • My order should have arrived by now. What should I do?

  • How do I know if I am ordering on a secure site?

  • Which credit cards do you accept?

  • How do I return a product that I purchased online?

  • Preparing your return

  • Do you ship internationally?

  • Do you ship to APOs or FPOs?

  • Do you ship to Alaska and Hawaii?

  • What if a product is “Out of Stock?”

  • What if a product is tagged with the phrase, “Look for this at your local retailer?”

  • How do I use my Border Punch?

  • How do I turn corners with my Border Punch?

  • How do I change the blade on my Fingertip Detail Knife?

  • How do I change the blade on my Swivel Fingertip Craft Knife?

  • How do I change the blade on the detail craft knives?

  • What does "Lifetime Warranty" mean?

  • Where do I get replacement parts?

  • How can I sharpen my scissors?

  • Where can I get springs and/or locks for my Softouch spring action scissors?

  • Is there a replacement blade for my bypass/guillotine trimmer?

  • Does Fiskars® have an Angel Policy regarding use of crafting tools?

  • What do I do if my SureCut personal paper trimmer wire has broken/frayed?

  • My self-healing mat has warped, how do I flatten it?

  • My mat has a funny odor, what is this?

  • How do I replace the blade on my rotary cutter? 

  • What should I do to care for my pruning tools?

  • How do I re-string the 1" flat strap that runs along/throughout my pruning stik?

  • What should I know to use my pruner safely?

  • How should I care for my axe?

  • What is the difference between chopping and splitting?

  • How do I clean Clear Stamps?